I no longer am ever “synced”. Rather, I get the message below, always referencing the same file. It’s an important file and I need to have it backed up. It did not cause a problem in the past. Please help.
Question
“Box Sync quit unexpectedly” several times a day
Hi Peter,
Welcome to the Box Community!
This would be something our Box Support team would like to investigate with you and may require specific account information.
I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and updates.
Thanks for your patience!
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