Good afternoon I would like your attention to the following occurrence. We have noticed that since yesterday some of the employees associated with BOX 1 have not synchronized changes made to documents with the example of the following employees: Sara Santos, Vanessa Toste, Gonçalo Silva and Claudia Santos. We are using the BOX in the computers and in some cases the synchronization is performed and in those I mentioned the synchronization is not being carried out can you see what is happening?
Question
BOX Sync problems
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This would be something our Support team would like to investigate with you and may require specific account information.
It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates.
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