Hello!
I am facing a problem with my Box app on Windows. After the last Box Sync update (some days ago), my app is not opening anymore (neither on system launch nor trying to open using the .exe file).
I tried to uninstall it and install it again (Box Drive instead of Box Sync also).
Best regards,
Luiz.
Hi Luiz,
amigo remove o warsaw da diebold nixdorf que funciona normal. O warsaw é o software de segurança dos bancos no Brasil. Ele gera conflito com o Box que começa a carregar e depois o processo é finalizado pelo warsaw. Abre uma reclamação no site da Diebold Nixdorf
Hello!
After opening a ticket, I could manage to solve my problem. It was quite simple to fix it based on Support instructions.
The solution was to uninstall Box Drive and install Box Sync again. It seems the problem was some conflict between Box Drive and Windows, because Box Sync worked without any problems.
Thank you all for your help!
Best,
Luiz.
Hi Luiz,
We are glad to hear that everything is okay now!
Thanks for sharing your use case to the community and I hope these tips can help them if ever they encounter the same issue.
Best,
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
