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Lately, I have been experiencing issues using Finder with the Box Sync extension on Mac. When using the search bar to find files available on the Box webpage, I get a "folder does not exist" prompt.


I am also receiving "failed to upload" notifications when creating new files through Box Sync. When I go to the webpage, they are there under an untitled folder.


I believe everything has plenty of storage space left and the programs are all up to date. Any help is appreciated. Thank you

Hi Connor, 


Welcome to Box Community!


To help address your issue, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out.


Thanks for posting!


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