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Question

Box Sync is unable to login

  • May 27, 2025
  • 1 reply
  • 15 views

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Hi, my box sync stopped working this morning, I logged off and when I try to log back in, I got an error message that I am unable to login:

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My only option is to work with box sync as my system drive is small (237Gb) and Box Drive does not give me the ooption to use the second drive.

1 reply

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Felipe,

Welcome to the Box Community.

This issue should be best addressed by our Product Support. I have created a ticket for you and kindly check your email for updates. 

Thank you for posting!

Best,
Ann