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Question

Box sync - error syncing files

  • May 27, 2025
  • 0 replies
  • 15 views

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Hi support,

I have 11 files that are appearing as sync failed in my desktop Box Sync app for windows. 2 reasons: unsupported name + dependency failure. When I click on "More..." button, I´m unable to see more details, as shown below. 

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Here is the view on errors.

qfq01J6BWQZ92GDXZWWNZMJT77382.png

Could you please advice how to check the files, or delete them, so it doesn´t pop-up each time? Thank you, Lenka

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