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Question

Box sync

  • May 23, 2025
  • 3 replies
  • 37 views

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I've installed Box drive. Do I need box sync anymore and if not how do I get rid of it? Thanks

3 replies

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Hi there, 

Welcome to the Box Community!

To uninstall Box Sync, please see this article and follow the steps: https://support.box.com/hc/en-us/articles/360044196753-Uninstalling-Box-Sync-Using-Box-Drive

Thanks!


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Thanks for sending that to me. And as usual, I didn't really understand it all. Sorry. So let's try to make this as simple as possible. In my filing system, I have box drive with all my stuff in there, and directly below that is box sync with all the stuff that I had synced from my cloud account. Can I delete that whole box sync file (with the understanding that I'm not deleting any of those files on my new box drive file?  Sorry for being such a dummy but I don't want to end up doing something wrong and deleting all my photos. Thanks for your help with this.


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Hello?