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Question

Box supress email notifications

  • May 27, 2025
  • 5 replies
  • 18 views

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Hi,

 

I'm trying to supress email notifications in certain cases when making API calls to box. 

I am following this guide: https://developer.box.com/guides/api-calls/suppress-notifications/

 

However, I'm not sure how to enable the: "Can suppress email notifications from API calls " feature which allows the api calls to use these headers, for my developer account? 

5 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hello, 

This must be done on the backend. What is the client ID you'd like this enabled on?

Best,

Kourtney, Box Developer Advocate


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hello Kourtney,

 

Thanks for the response. The clientId which needs permission to suppress email notifications is: k73pleu39br69h9pcg510ulyte9xtmxz

 

Best Regards,

Max.


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hey Max - 

This is already enabled for the given application. It's possible that the app was not re-authorized in the Admin Console after it was enabled so ensure that's done.

Best,

Kourtney 


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  • Known Participant
  • 34746 replies
  • May 27, 2025

Hello, I was wondering if this also applies to Box CLI commands as well. I am trying to invite collaborators using the
box folders:collaborations:add 987654321 --as-user=xxxxxxx --role 'editor' --user-id 123456789. However when it does add it, it sends an email to the user for each collaboration. I want to suppress the email as it is being done by the main Box account. Is that possible?


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hey Kourtney,

 

The app shows as authorized in the admin console, do i need to delete it and add it again for this to take affect? No re-authorise banner/message is showing in the admin console.

 

Looking forward to hearing from you soon.

 

Best Regards,

Max.