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Question

Box Support is not working

  • May 22, 2025
  • 1 reply
  • 8 views

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I'm am very frustrated that I can't get help for an issue I am having. I got one response from my post that didn't help. Isn't there a way to escalate an issue? I wish I could just stop using Box but I'm trying to access client's folders. 

1 reply

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Hi Emma,

Welcome to the Box Community! 

For me to assist you further, may I have more information about your issue? Can you provide a screenshot? 

Looking forward in assisting you.