How can we call your technical support via phone? We are living here in the Philippines and technical support from your team was less. We have purchased business plan for our company and we need urgent technical supports. The website always redirecting to sales team.
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They have no one who will talk to anyone on the phone! Its ridiculous!
Hi Everyone,
Welcome to the Box Community
When you log in to your Box account and navigate to our support page, you need to select "Contact Support" from the top-navigation menu and you will see the different options for contacting the Box Product Support team that is available to you. These options will vary by customer, depending on account type, agent availability and support subscription level. Options may include submission by web form, live chat and, for Premier and Platinum Service customers, a direct phone line.
If you are interested in upgrading your account, you can see available plans and reach out to our Sales team here.
Best,
I'm a new customer with the Business Plus plan. I need to verify an admin transfer for my account Box sent me the email with link to verify] I clicked the link and it say 'You do not have permission to confirm this administrator transfer' -- well, now what?
Reply
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.