Box storage usage is wrong

Hello,

Can someone please run the magic storage amount fixing script described in:

https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect

"Box Support is able to run a script for specific end-users’ accounts to fix the data inaccuracy issues around user storage size, folder size, and file counts."

I do not see any way to contact support besides a forum posting. It might also be helpful to include some way for the end-user to initiate this "script" when this kind of thing occurs, to prevent unnecessary effort from the Box support staff.

Thanks!