Hello,
I have a current usage of 1.1Gb out 5Gb Gb but my files are empty i cannot see what it is stored in my box. Can you please run the script to fix this ?
Thank you
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Hi there,
Welcome to Box Community!
I have run a script that will recount all of the files and how much storage is being used in your account. Sometimes Box caches previous file counts and storage amounts causing a data inconsistency. This is a known issue and is a long term project for our engineering team to tackle.
Let me know if you have questions!
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