Who can help me to run the script for problem with space.
I have no files in my account, and box says I use almost 3gb
Box support can run a script for specific end-users’ accounts as an attempt to fix the data inaccuracy issues around user storage size, folder size, and item counts.
Hi Ken,
Welcome to Box Community and glad to help!
Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.
In the future, if you experience incorrect storage, please let us know in this forum.
Thanks for posting!
360497915707 Thank you for the help but it wasn't permanent.
The bug is happening again.
I constantly upload and delete files from my account due to the nature of my business. Is this always going to occur?
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