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Box Storage Size Incorrect

  • May 23, 2025
  • 1 reply
  • 14 views
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Hi. I have less than 2GB in my Box.com 10GB account but Box.com states ive used 9.7GB. I've cleared trash and logged in and out. Ive had this before. Please refresh my script. Thanks. 

    1 reply

    C
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    Hi Clark,

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

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