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Question

Box Storage Not Full, Won't Update

  • May 23, 2025
  • 1 reply
  • 63 views
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I am having the same issue as other users, in that I have been deleting files but my remaining storage space does not reflect these changes. Can you please run a script to update my storage to correct this so I can continue to use my Box account? Thanks! 

    1 reply

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    Hi Alyssa, 

    Welcome to Box Community and glad to help! 

    Glad that you've joined this forum. Great news! We've ran the script to correct your file and folder counts. To verify this, log in to box.com> Account Settings> Used Storage. 

    Going forward, if you find inaccuracies to your storage count as shown, please let us know to help you fix it. 

    Hope it helps! 

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