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Question

Box storage almost full though I deleted all contents

  • May 27, 2025
  • 2 replies
  • 10 views

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I deleted all contents and clear up the trash box but still spending 70% of the storage size.

I am confused and stuck now.

Could you please fix this asap?

 

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi there,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi,

Confirmed fixed.

Thank you for your quick response.