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Dear Support, please fix my storage space allocation problem.


In my account and according to the status: 42.1 GB of 50.0 GB used.


When deleting multiple files and folders from the storage, the available space does not increase at all.


The correct storage capacity is not displayed in BOX, and a message saying 'Storage is almost full' is displayed.


Restore the status display with the magic script that has been referenced many times in the support forums.


thanks

Hi there, 


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting!


Hi Rona,


Thanks the problem is solved.
I appreciate your prompt response.


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