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Question

Box Space Not Reclaimed?

  • May 23, 2025
  • 4 replies
  • 9 views

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My storage has barely anything on it, yet every time I go to upload anything it keeps telling me I have no space available, please help!!! 

4 replies

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box is lame and needs to run a script, it will probably take a few days, I'd open a ticket


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I was told this post IS the ticket?

 


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maybe it depends on your tier, on business plus you can create an actual ticket


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Hi Liz, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!