What do I do? Can someone from Box Support look into this?
Hi there,
Welcome to the Box Community!
This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your email for details and updates.
Thanks for posting!
Best,
Ann
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.