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Question

Box sign saving mulitple files per document

  • May 14, 2025
  • 1 reply
  • 71 views

I have created a template with 4 people to action something within in (read or sign).

When I have sent the template I’ve noticed that I’m getting multiple files saved in the save location. Most blank copies of the template. One a signing log and one the completed template. 

I obviously don’t want multiple blank copies of the template nor really the signing log. I just want the completed template. 

Is there a way to stop this? 

1 reply

Rona Box
  • Community Manager
  • May 14, 2025

Hi ​@amyrupo

 

Welcome to Box Community and we’ll look into your issue with the Box Sign template! 

 

Looks like we have to gather more information regarding this issue and I opened a new case for Box Product Support team to assist.

We will reach out to you shortly, please keep an eye out.

 

Thanks for your time and cooperation!