Hi- When i send out a request for signatures, there is no initial notification email that goes out to any of our in-house Box users indicating that they have a signature request pending. It does show when you go into Box Sign though. How can i set-up an email to go out, much like the ones that go to recipients outside of our company? I tested with a personal email account and it sends one automatically. Thx!
Question
Box Sign - No Email sent to a Box user when a new signature is requested
Hi Brent,
Welcome to Box Community and glad to help!
We will be needing more information regarding the issue that you reported and I opened a new ticket for our Product Support team. We will get in touch to you as soon as possible and please keep an eye to your email.
Thanks for posting!
This started for me today. Box Sign no longer seems to be functioning - I've tried several test cases and no e-mail requests are being sent.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.