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Question

Box Sign Glitch

  • May 23, 2025
  • 1 reply
  • 6 views

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We have learned that when sending large documents for signatures, there is a glitch when clients are scrolling through the pages to sign. Box will either take a while to scroll, will jump three pages, or will take them to the last page. Is there a way to remedy this so clients can still be sent large documents and review the documents? 

1 reply

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Hi Jordan, 

Welcome to Box Community and glad to help! 

To assist with your Box Sign issue, I opened a new ticket and a member of our team will contact you through email. 

Please keep an eye out and stay well!