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Box Sign - Checkbox Rules

  • May 27, 2025
  • 2 replies
  • 12 views

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Hello - I recently upgraded to the enterprise account so we could get rid of DocuSign and switch over to Box Sign. I was setting up a template for a contract and we need to have the person signing choose one of two options. Is there a way to set it up that they must click one of the two? I don't see anyway to add any parameters to the checkboxes besides makeing them mandatory or not. 

I dont know if we can use the service if this is not an option. 

2 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Hi Joshua, 

Welcome to the Box Community,I'm happy to help!
 
It looks like the feature you are inquiring is currently not supported with Box Sign. I appreciate your feedback and would highly recommend that you send this directly to our Product Team through Box Pulse for possible consideration and implementation in the future. 
 
Our product managers review these requests and take them into consideration for future product development.
 
Thanks for your post and let us know how else we can help you.
 
Regards,

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

I have a hard time understanding why Box would go live with this product and not have the ability to have this kind of basic functionality with check boxes. Then on top of that when a customer informs Box of the problem, Box's response is to ask the user to go tell some other department in Box about the problem. It seems that the first Box customer support person could have easily escalated or otherwise notified the product team. I can't think of a reason to use Box Sign if I can't use it efficiently. If I can't create fields and easily make them align to other fields or match the size of other fields, or have check boxes that function like radio buttons, etc., what exactly am I to use Box sign for?