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I am in the process of migrating data via Box Shuttle from SharePoint and receive a handful of errors that were all the same. 11 files that are 6GB each and 1 file that is 45GB 
Box Error:
>Status

size-exceeded

Message

File is too large to be copied to the destination]

Plenty other files that were same size or larger were successful, so I am confused as to why these won’t work. Couldn’t find anywhere to submit a support ticket, so hoping for help here. 

Hi ​@rloera3, 

Welcome to Box Community and we’re glad to help resolve your upload error. 

 

To get a closer look, I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch. 

 

Thanks for posting, and we hope to get this sorted out very soon! 

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