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Question

Box showing incorrect storage on display

  • June 30, 2025
  • 1 reply
  • 100 views
M

My box account is showing 925.2 MB of 10GB usage and will not let me upload files stating I have no space. 

      1 reply

      Rona Box
      • Rona Box
      • Community Manager
      • June 30, 2025

      Hi ​@Mabarfi, 

      Welcome to Box Community and we’re pleased to assist regarding your upload error! 

      I just have a couple of questions for you, 

      • Where do you upload files the files, is it through your owned or collaborated folder? 
      • Also, please attach a screenshot of your upload error. 

       

      We look forward to your reply! 

       

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