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Question

Box showing full even after deleting the files

  • May 27, 2025
  • 1 reply
  • 8 views

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Hello, i already delete a lot of files and folders, but i still have 10 on 10 on my storage.

I already read the article : Storage Usage Or File Count In My Account Is Incorrect

But only the support can run the script to refresh...

 

Please can you refresh for me ? Thanks

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi there, 

Welcome to Box Community! 

To help address your query, I created a new ticket and a member from Box Product Support will be in touch, please keep an eye out. 

Thanks for posting!