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Question

Box Shield Implementation

  • May 23, 2025
  • 2 replies
  • 44 views

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Hello,

Where can I find documentation on how to implement (turn on) Box Shield.  At present I do not have the classification, or shield options in the admin dashboard.  I took the course, but the steps are not listed.

 

Thank you

2 replies

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Hi Teri,

Welcome to the Box Community! I'm happy to help.

This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. 

Please check your email for details and updates. Thanks for your patience!

Best,


  • New Member
  • April 24, 2026

Please put in a ticket on the same topic.  Thank you.