Question

Box says it is full but it is not

Hello

We only have just over 10GB in storage in Box however our account shows we have used 99GB. Please can you help in correcting this issue.

Many thanks

Hi Harry,

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!

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