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Question

Box says it is full but I have emptied it

  • May 27, 2025
  • 1 reply
  • 10 views

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I have deleted all the folders from box but still it is showing full, can not upload more files. Please help in this matter. Thank you.

1 reply

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Hi there, 

Welcome to Box Community and glad to help!

Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

In the future, if you experience incorrect storage, please let us know in this forum.

Thanks for posting!