Skip to main content
Question

Box says it is full but I have emptied it

  • May 27, 2025
  • 1 reply
  • 81 views
C
Forum|alt.badge.img
I have deleted all the folders from box but still it is showing full, can not upload more files. Please help in this matter. Thank you.

    1 reply

    C
    Forum|alt.badge.img

    Hi there, 

    Welcome to Box Community and glad to help!

    Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.

    In the future, if you experience incorrect storage, please let us know in this forum.

    Thanks for posting! 

    Terms of ServiceAccessibility statement