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Question

Box Retention Policy

  • May 27, 2025
  • 2 replies
  • 16 views

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Hello,
I'm trying to setup a policy to remove items after a period of time. I'm using the Governance page to create a policy.
I already have a policy to retain data for 15 years.
I need to delete items in a folder after 14 days.
I'm confused about how the policies will work out if I need to retain but delete at the same time.
The options in the menu aren't described well enough to tell me this.

The wording in the policy for Disposition sure could use some work.  I have None
or Permananet Delete.

 

Does permanent delete just move to recycle bin and items will still be retained?  The word permanent isn't helpful.

2 replies

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Hi David,  

Welcome to Box Community! 

It indicates that you have already collaborated with one of our team members. Please let us know if you need additional assistance. 

We'd love to further assist! 


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What?  What do you mean?  I'm asking for help.  No clue what you mean by collaborated with one of our Team members.

I'm in the forums because Support DIDN"T help.  And I pay for it.