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Question

Box Reset

  • May 22, 2025
  • 1 reply
  • 51 views

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Could you please reset by box? I am receiving a notification that I may need to manually reset my box account.

1 reply

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Hi Sam,

Welcome to the Box Community! I'm happy to help.

I'm sorry but the only reset we have is the password reset. We don't have a feature in resetting the account. 

If you are having issues with logging in to Box with the credentials then may need to do a password reset. If your device system is unable to let you access your Box account then may need to troubleshoot further by restarting and refreshing your computer/ browser or using another device.

Best,