Hello
Insights is reporting that my 10MB used up, mainly by file type "other". I have used a fraction of my allocation. Could you investigate and reset the usage
Many Thanks
Hill Rise
Hi Hill Rise,
Welcome to Box Community.
Please note that the accumulated storage and/or number of files will be updated and may take up to 24 hours to be correct. If the issue remains unresolved after 24 hours, please inform me and we will investigate further.
For reference, you can visit this article: https://support.box.com/hc/en-us/articles/360043695334-Storage-Usage-Or-File-Count-In-My-Account-Is-Incorrect
Thanks for posting!
Best,
Ann
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