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My box reports 9.4 GB of 10.0 GB used even after deleting almost all files and folders along with emptying the trash.


Please reset. Thanks

Hi there,


Welcome to Box Community and glad to help!


Great news! I went ahead and fixed your storage count. To verify this, log in to box.com> Account Settings> Storage Used.


In the future, if you experience incorrect storage, please let us know in this forum.


Thanks for posting! 


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