Skip to main content

Hello,


Midway through a Box Relay workflow, the workflow stalls and I receive the following message:


-


Unable to move file


The workflow is unable to access the file. The permissions may have been changed and restricted workflow access.

 

-

 

Are there any common reasons for why this would happen? The workflow has worked perfectly up until this point.

Hi Carina, 


Welcome to Box Community and happy to assist! 


Your Enterprise have a designated team that works with Box directly. Please get in touch with your internal helpdesk team for support. 


Thanks for posting!


Reply