7.5 GB of 10.0 GB used in settings, which is pretty accurate, but Sync Failed: Box Quota Exceeded message for a slew of 9 files. I've moved a couple of folders out - it was much higher but its not going down to zero. Please can you resolve for me.
Question
Box quota exceeded
Hi Tess,
Welcome to the Box Community, I'm happy to help!
The issue you encounter seems related to what is described in this article:
I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size available in your Box.
Feel free to write back in if you have any questions for me!
Best regards,
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