I used to be able to sort by file name, and then click through the files in sequential order through the preview. Now, even when I am sorting by file name, the preview goes in upload order, so I can’t view the files in order. I tried resetting my cache, sorting by file name in the main box dashboard, refreshing multiple times. These used to work before, but not anymore. I can only preview things in upload order, which is not the order I want to view the files.
Question
Box Preview is stuck in upload order even though I am sorting by name.
Hi
Welcome to Box Community, and we’re glad to assist!
To help resolve your concern in Box Content Preview, I created a support case and a member from Box Product Support team will reach out soon.
Please keep an eye out, and thanks for posting!
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