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Box Owner left Company

  • May 27, 2025
  • 1 reply
  • 80 views
C
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The "Owner" of our Box account left the company. We have access & we changed the owner name but we need the email address changed, what do we need to do?

    1 reply

    C
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    Hi Cindy, 

    Welcome to the Box Community, I'm happy to help!

    If your Primary Admin has left the company, please follow the guidelines provided in this article on how to Transfer the Admin role to the new person in charge of your account: https://support.box.com/hc/en-us/articles/360044193393-Admin-Transfer-Protocol-for-Departed-Admins 

    Thanks for posting and let us know how else we can help!

    All the Best,  

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