BOx notification not working for a user and did not find the user in suppression list either. Submit a support case option is no longer showing up. Need some help pls.
Question
Box Notifications not working for a user
Hi
Welcome to Box Community, and we’ll help ensure the user is correctly receiving emails from Box.
In order to review the user’s Box account, I opened a new case and a member from the Box Product Support team will reach out to you soon.
Thanks for posting, and we hope to get this sorted out very soon!
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