I am not being contacted even though I have the Upload Notifications checkbox in the settings screen.
I was able to confirm the deletion notification.
My registered email address is also correct and no notifications are sent to my spam mail.
How do I set this up?
Question
BOX Notification Settings
Hi there,
Welcome to Box Community and glad to help!
Upon checking, it appears that your email address is in suppression list. This typically happens when a user's email client repeatedly hard bounces our emails back to our server, or when an email inbox is not set up before the Box account was created. I've manually removed your email from this list, so the user should now be receiving emails from Box.
To prevent this from happening in the future, please make sure that your email client, virus scan, ISP, or firewall are not blocking emails from
- box.com
- notify.box.com
- reply.box.com
- track.box.com
It's possible that emails may bounce back to Box again. You may need to contact your ISP or internet service provider or Corporate IT department to assist you; please review this help article: Troubleshooting Issues with Email Notifications.
Hope it helps!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.