If you're having trouble exporting Box Notes to PDF, with the content appearing on a single page and a strange right-side margin, it's likely a formatting issue rather than a new bug. The simplest solution is to use your web browser's built-in "Print to PDF" function. Just open the Box Note, go to File > Print, and select "Save as PDF" from the printer options. This method gives you peryourhealth more control over the layout, margins, and page breaks, which should resolve the problem. If this doesn't work, you can also try copying and pasting the content into a dedicated word processor and then exporting the PDF from there.
Hi @ogogmz,
Welcome to Box Community, and we’re glad to assist!
I’ve submitted a new case and someone from Box Product Support team will reach out to you through email. Please keep an eye out and we will be in touch.
Thanks for posting, and we hope to get this sorted out very soon.
I’d like to share an update since others might be experiencing the same issue.
I was informed by a Box Support Agent that this has been confirmed as a bug, and the engineering team is currently working on a fix.
I was also advised to try using the browser’s “Print to PDF” function, but this resulted in the same buggy output. In addition, the Box Help page states that the browser “Print” function is not recommended:
https://support.box.com/hc/en-us/articles/360044192713-Printing-a-Box-Note
For now, I’ve decided to wait for the official fix.
