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Question

Box Note sidebar and edit options disappear

  • May 23, 2025
  • 1 reply
  • 10 views

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Using Edge 112 on Windows 10 laptop, the left-hand sidebar and top row of edit buttons will periodically disappear from my Box Notes.  Restarting the browser doesn't fix it, but opening a fully functional Box Note first, and then the malfunctioning one will bring back the sidebar and top row to that one that had lost it.  What's going on?

1 reply

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Hi Candace, 

Welcome to Box Community and glad to assist! 

I've created a new ticket regarding your Box Notes issue. Rest assured that a member from Product Support team will assist you and please keep an eye to your email. 

Thanks for posting!