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Question

Box note is removed

  • May 27, 2025
  • 1 reply
  • 7 views

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Hi There,

 

I have a box note which I have been maintaining for a weekly call. Today when I click on it I got a message that the file is removed or I do not have access to it. However; I did not remove it and I cannot find it in my trash and I have no idea how I can restore it. Can you please help me since it has all the history for this meeting. Thank you.

1 reply

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  • Author
  • Box Employee
  • 34738 replies
  • May 27, 2025

Hi Atosa, 

Welcome to Box Community and happy to assist!

As much as we wanted to address this issue with you. Your Enterprise account has a designated team that works closely with Box Premier Services.

At this rate, please get in touch with your internal helpdesk team for immediate assistance.

Thanks for posting!