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Question

Box not working

  • May 27, 2025
  • 10 replies
  • 16 views

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I can't get into Box.  Is Box down?

10 replies

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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

My entire staff just had the same experience.  It seems to have resolved at this point

 


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Having similar issues. The web-based login is working for me, but I'm getting a socket error when trying to use Box Drive.


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Now Box Drive is working again. Guess a hiccup for everyone?


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

can log in on app, but not desktop


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

We were getting an error for about 30 minutes until just a couple of minutes ago.  Now it's working. status.box.com never reported an outage, though.


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Same here.  Box support seems to be blissfully unaware of an outage.  Downdetector shows it's widespread.


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Ours went down again. Anyone else?

 


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

Still working here. I was able to sign out and back in on the website without error and the mobile app is working.


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  • Known Participant
  • 34746 replies
  • May 27, 2025

Still working here as well.


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  • Author
  • Known Participant
  • 34746 replies
  • May 27, 2025

It doesn't work correctly for me either, plus I have no available space even though I don't have any files in my storage, it says 10GB of 10GB used