I get this pop-up box when open Box
Box Drive failed to initialize with macOS.
See this article to resolve the issue.
If the problem persists, please contact Box Support to further troubleshoot the issue.
Question
Box not syncing with cloud on my MacBook Pro --- Need a solution please.
Hi George,
Welcome to the Box Community, I'm happy to help!
To confirm, have you already followed the steps provided in this article to resolve this issue: https://support.box.com/hc/en-us/articles/8873965936787-Box-Drive-failed-to-initialize-on-macOS-due-to-an-existing-Box-folder
If you've already tried these steps, please restart your device and see if the issue persists.
Let us know how it goes and if you have questions!
Regards,
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