Hello,
Box is having a hard time syncing to Desktop and Web version.
Also, the App is telling me that I need to set up manually, as I am not able to sign out of Box.
Question
[BOX NOT SYNCING TO DESKTOP & NOT OPENING]
Hi Ellen,
Welcome to Box Community and happy to assist!
Let me create a ticket for you and it's best if you could address your syncing issue with the Product Support team. Someone will get in touch shortly and please keep an eye to your email.
I appreciate your time and thanks for posting!
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.