Never had this problem before. Have restarted, have ensured the Box Sync app is on, what else can I try?
Question
Box not syncing to Desktop
Hi Shelley,
Welcome to the Box Community!
This would be something our Product Support team can investigate so I went ahead and created a ticket for you, a support representative will be reaching out to you soon to help look into this.
Kindly check your email for details and updates.
I keep having this problem as well. The syncing stops without an apparent reason. Sometimes it's resolved by shutting down my Mac but often it's not and I have to search for resolutions. How can I stop this from happening over and over again?
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.