Box is not syncing properly to my Mac. I can drag files from my work computer to Box. I can see all the folders in Box on my Mac but am unable to open any of the individual files on my Mac. This is so, even though I can open them in the online version of Box after signing in.
Question
Box not syncing properly
Hi Elaine,
Welcome to the Box Community!
We saw that this issue is already being addressed via a ticket with support. Please continue working with the representative assisting you on looking into this and reach out if you have questions.
Best,
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