Over the last several months Box has not been syncing my Windows 10 PC automatically. Three times in the past week I have had to start the Box app in order to get it sync. Is this an issue others are having? Any solutions?
Question
Box Not Synching
Hi Jody,
Welcome to the Box Community! I'm happy to help.
Is this an issue with your Box Drive or Box Sync?
Box does not support running Box Sync and Box Drive simultaneously on a single machine. We recommend replacing Box Sync with Box Drive.
Please check these articles from our Box Product Support pages about Box Drive and Box Sync error notifications.
https://support.box.com/hc/en-us/articles/360043697614-Miscellaneous-Box-Drive-Error-Notifications
https://support.box.com/hc/en-us/articles/360043697594-Box-Sync-Troubleshooting-Basics
Best,
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