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Box not backing up to Notability

  • May 22, 2025
  • 1 reply
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In my notability app, I get a message that my notes are no longer being backed up to box. I follow the in-app prompts to reestablish the connection, log in with 2FA, and repeatedly encounter an error page that essentially reads “page not found”. Notes not being backed up = no access to my notes outside of my sole apple device:  my iPad. 

    1 reply

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    Hi there, 

    Welcome to the Box Community, I'm happy to help!

    Have you already added the "Notability" app in your account? Can go to this link while logged in to your account and make sure that it's been added to your Box? If please click the add option, and then try connecting your Box from the Notability app again. If that doesn't work, try removing the app, and then re-add, and see if that helps.

    If the issue persists, you may need to contact the developer of this app for support and further troubleshooting.

    Thanks for reaching out and let us know how else we can assist you!

    Regards,

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