Skip to main content
Question

Box not accessible to other people outside my company

  • May 23, 2025
  • 1 reply
  • 14 views

Forum|alt.badge.img

Hello!
I have created a folder on box to share it with several people outside of my company and they are not able to access to box. Their status of permission is "pending" and as a co owner I can't change it or validate. Please help this is urgent.

Best

Alexandre

1 reply

Forum|alt.badge.img

Hi Alexandre,

Welcome to Box Community and glad to assist! 

Let me create a new case and a member of our team will be in touch, please keep an eye out. 

Thanks for posting!